Returns & Exchanges

Return Policy

We want you to be completely satisfied with your purchase. If the item doesn't suit you, you can return or exchange it within 14 days of receiving it.

Return Conditions

• The item has not been used and retains its original appearance and packaging
• No more than 14 days have passed since the delivery date
• You have a receipt or proof of purchase

How to Return

1. 1Contact us via email info@onlly.art or Telegram
2. 2Provide your order number and reason for return
3. 3We will send return shipping instructions or a prepaid label when applicable
4. 4After receiving and inspecting the item, we will refund within 5–10 business days

Refunds

Refunds are processed using the original payment method. The time for the refund to appear depends on your bank, typically 3–10 business days.

Exchanges

If you'd like to exchange for a different size or artwork, contact us and we'll help arrange the exchange.